How to track your Android phone or tablet after it got lost or stolen
But don’t burst out in tears just yet. There’s still hope for your phone to find its way back to you! There are a few ways to
remote control and track your phone even if you haven’t installed a recovery app before it vanished.
Let’s have a look at the various ways to get your Android smartphone back to its rightful owner!
1. Track your lost Android device with Google’s Android Device Manager
Requirements:
- Your device is connected with your Google account.
- Your device has access to the internet.
- Allowed Android Device Manager (ADM) to locate your device (turned on by default). This can changed in the Google Settings app.
- Allowed ADM to lock your device and erase its data (turned off by default).
Android Device Manager is
a Google’s official and easy-to-use tool to track your Android phone or
tablet. The best thing about it is that you don’t need to install an
app to be able to track your devices. The only requirement is that your
device is connected to your Google account, turned on and connected to
the internet. All you need to do is visit the Android Device Manager
while being logged into your Google Account. Once the site is loaded it
will automatically try to track down your phone. If you habe several
Android devices registered, make sure the right one is chosen in the
dropdown menu.
In a recent update, Google implemented some of ADM’s
features into their search results page. This means that you’re able to
quickly locate any registered Android device right from the search
results. By using the search phrase “where is my phone”, Google displays
a little map above the search results in which it will try to find your
phone. Once found, you can let it ring by clicking on “Ring” at the
bottom left.
Although this makes it more convenient to find your phone
quickly, it won’t offer you all the options you get with the full
version of Android Device Manager.
Using ADM, you are able to track your registered Android devices,
let your phone ring and wipe your phone’s data (which has to be enabled
manually). Besides that, ADM doesn’t offer more options to remote
control your phone. I hope that Google keeps improving it and
introduces more helpful features, such as taking pictures in case it
got stolen and you want to take a snapshot of the person who took it.
In case there’s no laptop around when you lose your device, you can
also use someone else’s Android phone to track it. Instead of using the
mobile browser, you can also
use the Android Device Manager app. If you the other phone doesn’t have it, simply
download it here.
You can sign in using the guest mode and your Google account
credentials. Now you should be able to track your lost device, let it
ring or wipe its data.
Are you not able to locate your phone this way? This can
happen for several reasons. The one you should hope for, is that your
device is simply not connected to the internet or turned off. In that
case, simply keep trying to track it until it (hopefully) connects to
Google’s services again.
In case it got stolen, it’s possible that the thief has
disconneced your device from your Google Account. If that happens,
neither Android Device Manager nor any other tracking tool will be able
to locate the device, since it’s necessary to be logged into your Google
Account. This doesn’t apply to previously installed tracking apps but
in this scenario there are none on the phone. However, there’s one last
resort but more on that later.
2. Remote control and track your smartphone with Android Lost
UPDATE: Due to Android API updates, Android Lost can’t be activated remotely on devices running Android 3.0 or higher.
Requirements:
- Your device is connected with your Google account.
- Your device has access to the internet.
- You’re not running Android 3.0 or higher.
This is a more complicated way to track your phone.
Basically, you need to install the tracking app ‘Android Lost’ on your
phone and activate it by sending it an SMS (this can be done from any
phone). How do you install something when you don’t have your phone with
you? That’s very easy. You can install any app on all your registered
devices directly from your browser through the
Google Play website. Simply navigate to
the Android Lost app and click the install button.
The remote installation process of Android Lost is very
straightforward and only requires that your phone is still connected
with your Google account. However, in case of theft, you have to hope
that the thief doesn’t disconnect from your account.
So here’s what to do:
Step 1: Install Android Lost remotely
Install the
Android Lost app remotely via Google Play in
your browser and it will be installed on your phone remotely. As
already mentioned, your phone still needs to be connected to your Google
account. Otherwise, this won’t work.
Step 2: Activate Android Lost (not working on Android 3.0+)
If you are still in the possession of your smartphone or
tablet then all you need to do is starting the app. But this is,
obviously, probably not the case if you lost your phone. So, to register
your device remotely, send an SMS with the text “androidlost register”
to your phone. This SMS can be sent from any phone. This will trigger
Android Lost to register itself using your Google account credentials.
If you own a tablet, SMS might not be an option. In that case, install “
AndroidLost Jumpstart”
before you install the actual Android Lost app. It will jump start the registration process when Android Lost is being installed.
Step 3: Log in to the Android Lost website
Visit the
Android Lost website and
sign in using your Google account. After doing that, you should have
access to all remote control features such as the following:
- Read the latest SMS on your phone
- Force your phone to play a loud alarm with a flashing screen. Perfect if you misplaced your device.
- Get the location of your device
- Lock and unlock your phone
- Wipe your entire phone so no private data falls into the wrong hands
- Erase the SD card
- Use the camera to make pictures (front or rear camera) to get a nice shot of the nice person who took your device.
- …here’s the complete feature list
Note that it can take a while for the registration process to complete.
Android Lost is a great tool to get your phone back
I have to say that having the possibility to install and
register this tool remotely makes it very powerful in case you lose your
device. Unfortunately, The only negative thing I experienced is that
the notification of a new app called ‘Android Lost’ could tell a
potential thief about what’s going on. Unfortunately, activating Android
Lost is only possible on Android Versions older than 3.0.
Here is a success story of a dad chasing down the man who stole his daughter’s phone with the help of Android Lost.
3. Plan B is the Android Lost alternative for devices running Android 2.0 – 2.3
Requirements:
- Your device is connected with your Google account.
- Your device has access to the internet.
If Android Lost is not working out for you and you’re phone is still
running an older version of Android (2.0 up to 2.3) you could give Plan B
from Lockout a try. Install the app directly from the Play Store (
Link)
to your device and, if successful, Plan B will send your device’s
location to your Gmail address. It will send you a mail every 10 minutes
with the current location. You can also use any other phone to send an
SMS with “locate” to your phone to get the location via mail.
As already mentioned, Plan B only works with devices on Android
2.0-2.3, so it won’t work with most devices. Also, the app hasn’t been
updated in a while, so I cannot guarantee that it will work.
4. Use Google Maps Location History – now called ‘Timeline’ – to track your lost Android phone (even if it’s turned off)
Requirements:
- Your device is connected with your Google account.
- Your device has access to the internet.
- Location Reporting and Location History need to be activated on your
device (can be done in the Google Settings app on your device).
Update: Google completely overhauled the
interface and user experience of its Location History tool, including
giving it a new name – Your Timeline. The focus of Timeline is to help
you keep track of the places you visited. Before the update, you could
only see dots on a map. Now, Your Timeline actually shows you the names
of the places you had been to (e.g. airports, cafes, bars …). Thanks to
the better naming of your past recorded locations, finding a lost phone
has become much easier. Keep reading to learn how Your Timeline can help
you get your phone back.
Unlike the Android Device Manager, the
Timeline feature of Google Maps
doesn’t focus on tracking down a lost phone. You can use your location
data for many different things such as looking up past travel routes or
last night’s pub crawl tour. However, it is also a good way to locate
your phone.
Here’s what you need to do. Go to the
Your Timeline (former
Google Maps Location History) and make sure the current day is selected
in the calendar. On the left sidebar, you can see a complete timeline
of that day including the names all recorded locations. On the right,
you can see all the locations visualised on a map.
Other than Android Device Manager, which also uses GPS for tracking,
Your Timeline only uses cell tower IDs and Wi-Fi location detection to
collect location data. This means that the accuracy can vary
significantly.
<br />
So, how can this tool help you if you’re phone’s battery is empty?
Well, before your phone died, Google might have saved its current
location. That means that you might be able to find it using the last
reported position in your location history.
The advantage of Timeline is the ability to track your phone’s
location frequently over a period of time. If someone stole it, you
could make out often visited places, which could be the thief’s home or
workplace. That might help you and the authorities to catch the person.
I recommend trying out the Android Device Manager or Android Lost
first, since they’re able to use your device’s GPS and offer other
useful features.
5. Use Samsung’s Find My Mobile to find your phone
Requirements:
- Your device has access to the internet.
- You need to have a Samsung account and your device registered with it.
- Find my mobile needs to be set up on your Samsung phone (enabling remote controls).
If you have a Samsung device, you might be able to find your phone
using Samsung’s own tracking service ‘Find my mobile’. For this to work,
you need a Samsung account and registered your device
before you lost it. So try to remember if you did that.
You did? Awesome. Head over and sign in to the
Find my mobile website. Check
the left sidebar and make sure that your device is connected to your
account. Now, all you need to do is selecting ‘Locate my device’ in the
sidebar and click on the locate button. If your device is online and
remote controls is enabled, you should see its approximate location.
Find my mobile also allows you to do other things such as locking your
device, letting it ring with a message and wiping its data.
6. How to use Dropbox to find your stolen phone (Android & iOS)
Requirements:
- Your device has access to the internet.
- Activated “Camera Upload” in your Dropbox app.
- Someone needs to take pictures with your lost device.
Dropbox can
be your last resort if all other approaches don’t bring you any closer
to finding your phone. For this to work, however, Dropbox needs to be
installed on your phone and the “Camera Upload” feature has to be
activated. This way,
every time your phone’s thief takes a picture, it automatically gets uploaded to your Dropbox “Camera Uploads” folder.
So, if he or she takes a nice selfie you might be able to identify the
thief. And if you’re lucky, you can make out the location by looking at
the background of the uploaded pictures.
Should that be impossible, simply start a blog and show the
world all the pictures your thief has taken. There’s one funny tumblr
page sharing
images of Hafid, the guy who stole the phone of the blog’s owner.
So far, that’s the only way Dropbox can help you. Dropbox
doesn’t give you the IP address of mobile devices which are connected to
your Dropbox account. This is only possible for Desktop PCs and laptops
until now.
I hope you are reading this just out of pure interest and
not because you lost your phone! But if that’s really the case, I truly
hope that this article will help you track it down. Either way, I
recommend installing a good tracking app BEFORE your phone vanishes. An
app I recommend is
Cerberus, which is
available on Google Play.
With the large number of questions people posted in the
comment section, I figured it makes sense to address the most asked
ones. That way, this guide is much clearer and you can focus on finding
your phone instead of posting your question or sifting through the
comments for an answer you’re looking for. The answers below might also
bring some people back to reality, because in some cases it’s just not
possible to locate a lost phone.
Can I still locate my phone if it’s turned off / in airplane mode / the battery is dead?
This is a common scenario. Your phone is lost and its
battery won’t last forever or a potential thief might have turned it
off. What now? Except you’re
working for the CIA,
there no way to get in contact with your device. It needs to have an
active internet connection to send its approximate location. However,
you can use your phone’s location history to see where it was located
before its internet connection stopped. For this to work, location
history needs to be activated on the phone. If you didn’t do that, you
don’t have another choice but wait and hope that someone turns it on and
connects to the web.
I changed my Google account password. Can I still locate my phone?
Changing your Google password after you losing your phone is a
totally logical thing to do right? You don’t want someone else have
access to all your emails, drive documents etc. You can go ahead and
change your password without losing the ability to track your device.
Methods like Android Device Manager will still work. Shouldn’t you be
able to locate your phone with ADM then I suggest you check the last
recorded location using your phone’s location history.
Can I track my phone if someone made a factory reset?
That’s an easy one – No. As the name already implies, resetting a
phone brings it back to its factory settings. The most important thing
you need – connection to your Google account – won’t be there anymore.
If you haven’t installed a tracking app with root access, such as
Cerberus, then you won’t be able to locate it anymore.
Can I locate my phone using my IMEI number?
Locating your phone with its unique IMEI number isn’t really
possible. In some cases, the police can work together with a phone’s
provider to locate it using its IMEI number. But don’t think you can
just walk into a police station and expect them to do that. A more
realistic thing you can do is to block your phone so that no one can use
it to make calls, send texts or use the web. To do so, the best thing
is to contact your provider.
By the way, you can find out your phone’s IMEI number by dialing
*#06#. This code should work on most phones. Don’t have your device at
hand? Here’s how to
find the IMEI without having the phone.
Can I locate my phone if someone changed the sim card?
Even if someone puts his SIM card in your phone, you might be able to
locate it. Changing SIMs doesn’t disconnect it from your Google
account, which is a good thing. It means that tracking tools like
Android Device Manager or Android Lost should still work. The only
needed thing in this scenario is that your phone keeps an internet
connection.
Do you still have unanswered questions? You’re more than welcome to post your question in the comments!
Things you should do ASAP if you find your device or end up getting a new one
We received a lot of emails, tweets and comments the last months from
people that found their phone thanks to this article. Unfortunately,
the majority of the readers isn’t that lucky. Either way, if you found
your phone or plan to buy a replacement, you should be well prepared
before something like that happens again. Below are two fundamental
steps you should take to quickly track down your device should you lose
it again.
1. Most important: Install a tracking app!
That’s a no-brainer. Having a tracking/anti-theft app on your phone
greatly increases the chances of getting it back. There are a lot of
different tracking apps but my absolute favorite is
Cerberus.
It offers a lot of features and is easy to set up. Some of the many
options are location tracking, taking videos or pictures with both front
or back camera, checking call logs, location history and wiping all
data.
You can get Cerberus
one week for free, after which you can purchase a lifetime license for currently 4.99€. It’s not a cheap price but but it’s money well spent.
2. Activate Android Device Manager (ADM) and Location History
Make sure that both ADM and Location History are activated. Both
tools can be a great help when you lose your device. With ADM you can
track your device, make it ring and erase its data. Location history
shows you the last recorded locations on a map. If someone stole it,
then this could help you (and local authorities) to track down the
thief’s home address, for example.
To activate both services, select “Google Settings” in your app
drawer. Select Security and make sure both options below “Android Device
Manager” are enabled. Now, go one step back and select “Location”.
Click on “Google Location History” and turn it on. Now you’re able to
use
ADM to track your device and
Location History to see its last recorded locations.
Have you been able to get back your mobile device after it got lost?
How did you get it back? Share your experience with us in the comments!
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